Energy on Sales Calls

by Pia Jansson | Sep 25, 2024 | Sales

Managing your energy on calls or online can make a real difference in whether the conversation moves toward a yes or a no.

What you bring into the interaction matters just as much as what you say.

 

Start with intention

Pay attention to your energy before the conversation begins.

It is easy to jump to conclusions, especially if you are attached to the outcome. Staying present and open minded helps you respond more effectively.

 

Ask more questions

People want to feel seen, known, and understood.

Before assuming what they need or why they are hesitating, ask more questions. You may not know their full story yet.

 

Pause when triggers show up

Triggers happen.

When someone reacts in a way that catches you off guard, pause instead of jumping to conclusions. A simple question can open a much better conversation.

 

Manage what you can

You cannot control the other person, but you can manage your own emotions.

That awareness gives you more choice in how you respond and helps you keep the conversation grounded.

 

Stay open

If someone is not the right fit for your offer, that does not mean the conversation was a failure.

They may know someone who is a fit, or the timing may simply not be right yet. How you handle the moment shapes what remains possible later.

 

A question to reflect on

What has your experience been with managing your energy during sales conversations?

Sometimes the biggest shift is not in the script. It is in the energy you bring to the call.